Terms of service

Terms of Service

This website is operated by Mirrabooka Protein. By visiting our site or purchasing something from us, you agree to be bound by the following terms and conditions (“Terms of Service”).

1. Use of This Website

You may browse, use, and make purchases from this site for your personal, non-commercial use only. You must not use this site in any way that causes damage, interrupts access, or breaches any law or regulation.

We reserve the right to refuse service or terminate access if we believe your conduct violates these Terms.

2. Product Information

We take care to ensure the information on this site is accurate, but we do not guarantee it is error-free. Product descriptions, availability, and pricing are subject to change without notice.

All products are sold for personal use only. We reserve the right to cancel or refuse any order we suspect is for resale or unauthorised distribution.

3. Orders & Payment

All orders are subject to acceptance and availability. Once your order is placed and payment is received, we will send a confirmation and dispatch your order as soon as possible. All prices are in AUD and include GST.

We reserve the right to cancel or refund orders at our discretion—for example, in cases of suspected fraud, pricing errors, or stock discrepancies.

4. Shipping

We ship within Australia only. For full shipping details including delivery timeframes, address changes, delays, and parcel tracking, see our Shipping Policy.

5. Returns

Returns are only accepted for unopened, sealed products within 48 hours of delivery. To learn more, visit our Returns Policy.

6. Privacy

We take your privacy seriously. For details on how we collect, use, and protect your personal information, refer to our Privacy Policy.

7. Intellectual Property

All content on this website—including logos, images, text, and product descriptions—is the property of Mirrabooka Protein. You may not reproduce or use any part of it without written permission.

8. Liability

We are not liable for any loss, injury, or damage resulting from use of our website, services, or products, except as required by Australian Consumer Law.

Nothing in these Terms excludes your rights under the Australian Consumer Law.

9. Account & Rewards

Reward points are earned through purchases and can be redeemed for future discounts. Points have no cash value, expire after 12 months, and are not transferable or refundable. Misuse of the program may result in account suspension.

10. Changes to These Terms

We may update these Terms at any time. Continued use of our website means you accept the latest version.

Last updated: May 2025