Returns Policy

Mirrabooka Protein may accept returns or exchanges of product purchased directly from mirrabookaprotein.com through the Site only when all of the following conditions are satisfied:

  • Firstly, you contact us by email for approval before returning your Mirrabooka (orders@mirrabookaprotein.com). Please provide your name, order number and reason for requesting a return.
  • The return must be shipped (posted) back to Mirrabooka in less than 48 hours after it was delivered by Australia Post; no returns will be accepted after this time period. We will provide you with the return address.
  • The product must be unopened, with the seal unbroken, in "new" & resalable condition, in the original packaging.
  • The product was purchased through mirrabookaprotein.com and you provide a valid customer order number.

Under no circumstances will a return be accepted if the tamper evident seal has been broken. You must not break the tamper evident seal or remove any of the contents.

You are responsible for return shipping costs, and if we approve your return request, you will receive a credit only on the product costs. Shipping costs (including Express Shipping) are non-refundable.

Mirrabooka Protein reserves the right to update this Returns Policy at any time.