We offer free standard shipping on every online order, Australia-wide.

Mirrabooka offers Express shipping as an optional checkout upgrade; rates are shown at checkout.

Express orders are shipped via Australia Post Express Post.

Most orders are dispatched within 1 business day via Australia Post.

Estimated delivery timeframes are from date of dispatch. Actual delivery dates may vary depending on location and selected shipping method.

Standard Shipping (Australia Post Regular Post)

• Metro (Capital Cities): 3 - 5 business days
• Regional Areas: 3 - 8 business days
• Remote Areas: Up to 12 business days

Express Shipping (Australia Post Express Post)

• Metro (Capital Cities): 2 - 3 business days
• Regional Areas: 2 - 5 business days
• Remote Areas: Up to 7 business days

If your order hasn’t been shipped, contact us at orders@mirrabookaprotein.com.

Once you have received a Shipping Confirmation email with tracking details, the order is already in transit and we cannot make further changes.

If your order has already been shipped, contact Australia Post to attempt a parcel redirection.

When your order has been shipped, you will receive a Shipping Confirmation email with your Australia Post tracking link.

When your order ships, we’ll send a Shipping Confirmation email to the address provided at the time of your order, including your Australia Post tracking link. Australia Post will also send delivery updates to this email address.

If no one is available to receive your parcel, Australia Post may redirect it to a local Post Office for collection. You’ll receive an email from Australia Post when it is ready for collection.

Please monitor your emails, track your delivery and ensure someone is available to receive your parcel. If this isn’t possible and your parcel is redirected to a local Post Office, you can nominate someone else to collect the parcel on your behalf, or use a free Australia Post Parcel Locker for future orders.

Mirrabooka only ships Australia-wide.

Please check your shipping details carefully at checkout. We’re not responsible for errors entered, and incorrect or incomplete addresses may cause delays, failed delivery, or return to sender.

Any special delivery instructions provided at checkout, including requests to leave a parcel in a particular location, are passed on to Australia Post but cannot be guaranteed.

Multiple-item orders may be shipped in separate parcels via Australia Post, so they may arrive on different days.

We are unable to guarantee delivery dates. If your parcel is delayed or late, please lodge an enquiry with Australia Post.

You can ship your order to a free Australia Post Parcel Locker for 24/7 collection.

You can ship your order to a free Australia Post Parcel Collect address at your nearest Post Office, allowing up to 10 business days for collection.

If no one’s home, Australia Post will decide whether it’s safe to leave your parcel. If not, it will be taken to your nearest Post Office for collection. For future orders, we recommend using a Parcel Locker.

Please collect your order from your local Post Office as soon as possible using your tracking number. If you’re not available, you can nominate someone else to collect the parcel on your behalf.

If a parcel is undeliverable or returned to sender due to an incorrect address, incomplete address, failure to collect, or inability to deliver, we may contact you to arrange redelivery. Additional shipping charges may apply.

We’re not responsible for parcels lost or stolen after Australia Post confirms delivery. Please use your tracking link and contact Australia Post directly if proof of delivery or an investigation is needed.